Business Administration:

Retail Management

Recognition Of Achievement

Seize the opportunity to become a successful retail manager or store owner.

Retail is the world’s fastest growing business sector. Grow your success in this industry with the Retail Management ROA. Navigate the complex nature of retail with skills and strategies to influence consumer behaviour and be competitive. Grow your knowledge of merchandising, store design and location management – and make your career thrive.

More information is available under the Program Description tab.

These courses are part of the Retail Management Program.

Course Name / Code Expected Availability Select

Compulsory Course(s)

Successfully Complete Three (3) Courses

Inventory Management
Course Code:
MATM70018
Fall
Yes
Winter
Yes
Spring
Yes
Find a Class
Management Principles
Course Code:
MGMT70004
Fall
Yes
Winter
Yes
Spring
Yes
Find a Class
Retail Management
Course Code:
OMDP70019
Fall
Yes
Winter
Yes
Spring
Yes
Find a Class

Whether you’re a retail business owner, store manager or a front-line employee, you can develop expertise in retail management with the Retail Management Recognition of Achievement (ROA).  The program prepares you for success by providing practical approaches to address common challenges faced by retailers and touches on all the key aspects of retail management – including marketing.

By completing this program, you will gain critical knowledge of retail competition, consumer behaviour, merchandising, inventory management and supply chains.

Retail offers dynamic and challenging careers! As one of the largest employment sectors in Canada, retail represents a $457+ billion industry – and growing.  Careers abound in a wide range of industries including grocery, fashion, home and interiors, e-commerce and technology. Whether you’re planning to start a career or looking to advance your position in retail, the Retail Management ROA can help you get there.

With some U.S., European and Asian retailers expanding their operations to Canada, the competition is heating up for Canadian retailers. Given the changing retail landscape and rapidly changing customer expectations, you will explore complex challenges in the retail industry – specifically concentrating on the intensely competitive Canadian marketplace.

By completing the program, you’ll be able to apply retail strategies and run a successful retail establishment.  Some of the topics covered include:  the retail industry, retail strategies, store locations, exterior and interior design concepts for store layout and merchandise presentation, vendor relationships, human resources management and customer relationship management. It’s recommended that you have some prior knowledge of marketing concepts.

The Retail Management program can be completed in less than a year and will provide you with the valuable knowledge and skills needed to start or advance your career in the retail industry. Whether you’re new to retail or already working in retail, the Retail Management ROA can make a difference in your success.