Case Management Competency Training for Social Services (CCMTS) Information

The Case Management Competency Training for Social Services is part of the Future Ready Initiative sponsored by the Aga Khan Council of Canada and in partnership with Sheridan College. It is an integrated, institutional response to some of the most significant and urgent changes facing Canadians today. This program responds to five inter-related needs within the community:

1. Family development plan

2. Future of Work

3. Settlement Excellence

4. Community Mental Well-being

5. Youth Mentorship

This training is made up of six stand-alone micro-certifications that addresses one core competency per module required for the Navigator role. The core competencies have been identified from those established in existing Case Worker certificate courses and Aga Khan Council for Canada education goals for the Navigator role. The competencies identified can be linked to the key areas of the Future Ready Initiative Case Management Process.

Specific competencies covered in these modules will include:

• Discovery - motivational interviewing, trauma-informed care, supporting newcomers
• Family Plan Development – goal-setting principles
• Family Plan Implementation Strategies – empowerment and fostering independence

Each micro-certification will be 60-90 minutes of self-directed, asynchronous learning  activities that participants review at their own pace. Upon completion of each micro-certification, there will be a final assessment for participants to demonstrate mastery of the key competency for the module.