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Case Management Competency Training for Social Services (CCMTS) Information

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Image Social service case management is about meeting the complex needs of individuals and their families. Professionals who work in this field require the skills and competencies to be able to carefully assess an individual’s or family’s existing situation, make recommendations and arrangements for social services, and evaluate the impact of these services and support.

This program of six asynchronous learning modules will prepare you with key competencies focused on goal setting, motivational interviewing, change management, understanding agency and resiliency, and trauma-informed care.

Please Note: In order to earn the micro-certification badge per course, students must achieve a passing grade of 75% per course. 
 

The Case Management Competency Training for Social Services is part of the Future Ready Initiative sponsored by the Aga Khan Council of Canada and in partnership with Sheridan College. It is an integrated, institutional response to some of the most significant and urgent changes facing Canadians today. This program responds to five inter-related needs within the community:

1. Family development plan

2. Future of Work

3. Settlement Excellence

4. Community Mental Well-being

5. Youth Mentorship

This training is made up of six stand-alone micro-certifications that addresses one core competency per module required for the Navigator role. The core competencies have been identified from those established in existing Case Worker certificate courses and Aga Khan Council for Canada education goals for the Navigator role. The competencies identified can be linked to the key areas of the Future Ready Initiative Case Management Process.

Specific competencies covered in these modules will include:

  • Discovery - motivational interviewing, trauma-informed care, supporting newcomers
  • Family Plan Development – goal-setting principles
  • Family Plan Implementation Strategies – empowerment and fostering independence

Each micro-certification will be 60-90 minutes of self-directed, asynchronous learning  activities that participants review at their own pace. Upon completion of each micro-certification, there will be a final assessment for participants to demonstrate mastery of the key competency for the module.

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Program Details


Classes offered: 7
Classes required for completion: 1
Mandatory Classes: 7
Elective Classes: 0
Contact the Program Operations Specialist at yahan.liu@sheridancollege.ca
Classes in this 'Case Management Competency Training for Social Services' program may be taken in any order.
 

Courses Available for this Program

Cultivating Trauma Informed Spaces in Educational Settings (CSRV70520) : Mandatory
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Facilitating Readiness for Change (CSRV70843) : Mandatory
Are you a helping professional seeking to develop skills and strategies to support individuals and families as they face change? In this micro-certification, yo ......(more)
Introduction to Building Resiliency (CSRV70844) : Mandatory
Are you interested in helping others build resiliency? This micro-certification is designed for learners in helping professions and roles to develop introductor ......(more)
Introduction to Goal Setting for Professionals (CSRV70841) : Mandatory
This course is designed for professionals and learners in the helping professions who support others with goal setting. You will learn the key elements of goal ......(more)
Introduction to Health and Wellbeing of Newcomers (CSRV70846) : Mandatory
Engage in this 90-minute micro-certification to discover the guiding principles of health and well-being when working with newcomers to Canada.  Gain a bet ......(more)
Introduction to Motivational Interviewing for Professionals (CSRV70842) : Mandatory
This course is designed for professionals and learners in the helping professions to develop introductory Motivational Interviewing skills. In this course, you ......(more)
Introduction to Trauma Informed Care (CSRV70845) : Mandatory
Engage in this 90-minute micro-certification to discover the guiding principles of trauma-informed care when working with individuals and families. Develop an u ......(more)
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