Condominium Administration and Human Relations

Course Code:

MGMT70052

Examine the information, knowledge and skills required for effective condominium management. Build on the knowledge gained in the Condominium Law course through the application of the Condominium Act, including amendments made in Protecting Condominium Owners Act, 2105 and other legislation in day-to-day operations. Focusing on the practical aspects of management and communication in condominiums, the following topics will be among those covered: the development of a condominium, the first year, preparing for and managing Board and General meetings, contracting, staff management, condominium insurance, communication, writing and negotiation, ethics, as well as dispute resolution and conflict avoidance. As of November 1, 2017, this is one of the four courses which are the educational requirements for a general license under the Condominium Management Services Act. This Act requires all condominium managers and providers in Ontario to be licensed. For more information on licensing, contact the Condominium Management Regulatory Authority of Ontario (CMRAO) at www.cmrao.ca. This is also one of the four courses which is compulsory for those managers who wish to write the Association of Condominium Managers of Ontario's RCM exam. For more information on the RCM, contact ACMO at www.acmo.org. Note: A non-refundable fee of $45 is included in the course tuition fee for the Association of Condominium Managers of Ontario ACMO).