Hide Alert

All Sheridan campuses are closed until further notice. View COVID-19 updates, information and student supports

Back to News & Events

COVID-19 Update FAQ'S

20 Jul 2020

This page is an additional resource for continuing and professional students at Sheridan for information regarding our response to the COVID-19 (coronavirus) pandemic. The situation is rapidly and continually evolving. 

Please refer to the main page for Sheridan Fall Updates, including Health and Safety. 

Spring Term FAQ's

What is 'asynchronous' and 'synchronous' learning? 


Asynchronous learning (also known as 'self-paced learning') means that the student is able to access the course materials at a time and location that is convenient to them and their schedule. Synchronous learning (also known as 'live learning') means that students will need to commit to their class on the designated date and time, with fellow students and instructor present live. 

How do I know if my class is asynchronous or synchronous?

We have made it easy for students by using two different words - Virtual Campus identifies the class as synchronous, while Online identifies that the class is asynchronous. Further, by clicking on the "+" underneath the class, it will clearly identify if the class is asynchronous (virtual) or synchronous (online). 

How will I know what platform my virtual class is being held on?

Each virtual class is identified with what video streaming service they will use. By clicking on the "+" link underneath the class, it will clearly identify which service the instructor will be using (ex. ZOOM, SLATE, Skype, etc).

What are the Spring refund and withdrawal rules? 

For 'virtual classes', we will be abiding by the on-campus refund and withdrawal rules found here. Please scroll to find the refund rules for your number of class sessions. 

For 'online classes', we will be abiding by the online refund and withdrawal rules found here