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COVID-19 Update FAQ'S

17 Mar 2020

This page is an additional resource for continuing and professional students at Sheridan for information regarding our response to the COVID-19 (coronavirus) pandemic. The situation is rapidly and continually evolving. 

Updates to the main page are made frequently.  

What is happening with the Winter semester? 

 As per Sheridan College communicated dated March 13th, 2020, all on-campus classes have been suspended for the week of March 16th - 20th. Starting March 23rd, all applicable on-campus classes will transition to online or alternate modes of delivery. 

 Will I be able to finish the Winter term? 

 With the newly adapted online or alternate modes of instructional delivery, we anticipate we will be able to successfully complete the Winter 2020 term for all students. 

 How will I know which delivery method my class is using? 

 Faculty members have been instructed to update their SLATE class with applicable information regarding next steps.  

 What if my class can’t be completed online? 

 If you are in a class where online learning is not an applicable solution, you will be contacted by one of our support staff members regarding next steps. 

 Am I able to withdraw and receive a refund?

If you are a student currently taking a course in the Winter 2020 term, and you wish to withdraw and receive a full refund, you may do so. If you wish to withdraw, please fill out the form

Refunds may take some time to process (6 weeks or more). Please be patient during this time.

How is the Spring term affected?  

 Currently our Spring start ( week of May 4th) and end dates are unaffected. If the situation changes, further communication will be provided to all student and faculty members.  

When will my classes begin with the new online / alternate delivery method?
All classes are expected to resume March 23rd, 2020 via online or alternate delivery methods. 
How will I know what to do next?
Instructors will be starting to reach out to students via their SLATE class and / or email. Over the next few days, we ask all students to start monitoring their SLATE and email accounts frequently.
How is my weekly topical outline impacted?
Instructors will be amending weekly topical outlines to adjust to the online / alternate delivery, and this will be distributed to students as the weeks progress. 
How will my assignments and evaluations be impacted?
Class evaluations and assignments may be amended to reflect the online / alternate nature of the classes. Class evaluations and assignment due dates may be amended appropriately to reflect the new online / alternate delivery. Changes will vary by class. A new course outline will be posted in SLATE if applicable.
How can I navigate SLATE?
SLATE is easily accessible with your Sheridan username and password - if you are missing this, please kindly call IT at 905-845-9430 ext. 2150. 
Are there helpful tutorials I can access?
SLATE has multiple online tutorials available to students, with a helpful introductory SLATE video . A list of helpful step-by-step instructions for students using SLATE, including instructions surrounding Discussion Boards and navigating Quizzes