Prepare for a career as an office professional. Study emerging technologies and standards of practice in the contemporary Canadian workplace. Learn how to perform a range of administrative support functions. Topics include human relations, customer service, work, time and resource management, office technologies, handing mail, records management, planning travel arrangements, meetings and conferences, and business communications. Develop research skills, discuss employment strategies and professional development, and develop critical thinking and problem solving skills.
Prerequisite(s): APPL70051 Word Introduction
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