Administrative and Electronic Health Records Process

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Students explore the basic theoretical concepts and duties of the medical office clerk. Key topics include the medical office clerk responsibilities, health and the individual, standards and safety in healthcare, communicating in healthcare, procedures and guidelines of safety for various healthcare practice settings, appointment scheduling and meetings, patient care management, and health information privacy and confidentiality. A central component of this course is practical application and utilization of Accuro QHR patient care management software. Through Accuro QHR, students learn patient entry/query, scheduling and appointment, medical billing in compliance to Ontario Health Insurance Plan (OHIP), and patient care documentation. Medical billing procedures beyond Ontario Health Insurance Plan (OHIP) will include Workplace Safety Insurance Board (WSIB) and Private Billing Procedures. A strong emphasis is placed on Ministry of Health rules and regulations.

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