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Find out how you can transfer or withdraw from a course, and what refund policies apply.
You can transfer from one course to another by sending your request to the Opportunity Centre at caps@sheridancollege.ca before the 3rd scheduled class. As long as space is available in the new course, you can be transferred.
Note: This is stated as a general rule, however, the policy varies from course to course.
Similar to the Full-Term course transfer, you can transfer between short duration courses, workshops or seminars, but you must submit your request at least 24 hours before the start of the first session.
If you need to withdraw from a Continuing and Professional Studies course, please complete this form. If you don’t officially withdraw from your course, a grade of 'NE' (credit not earned) will go on your transcript. NE indicates failure to attend, complete or properly withdraw from a course and reflects poorly on your transcript.
Officially withdrawing from an on campus course is slightly different than withdrawal from an online course. Please read below to know what to expect if you need to withdraw from a course in either environment.
For some courses, there are special withdrawal policies. Course-specific withdrawal policies are outlined in the course information.
Note: The policies listed below are for domestic students only.
Material Fees and One Card fees: Material fees and One Card Fees are non-refundable if you withdraw on or after the day of the course.
If you need to withdraw from a course, please complete this form
NEW WITHDRAWAL/REFUND POLICIES
On Campus/Virtual Withdrawal/Refund Policy for Courses that are 10 sessions or more
Time of Withdrawal
Academic Standing
Fee Refund
* Material fees are non-refundable on or after the course start date
Before the 3rd scheduled class
Deletes any reference in the student academic record
*Full course refund
From the 3rd scheduled class to the ¾ point from the class start date
A “W” results on the transcript. Withdrawal without academic penalty
No refund
After the ¾ point from the class start date
Grade earned will show on your transcript. Withdrawal not accepted.
No official withdrawal from the course
A grade of 'NE' (credit not earned) will go on your transcript. NE indicates failure to attend, complete or properly withdraw from a course.
On Campus /Virtual Withdrawal/Refund Policy for Courses that are 1-2 sessions
*Material fees are non-refundable on or after the course start date
24 hours prior to the class start date
On the first day of the class
A "W" results on the transcript. Withdrawal without academic penalty
No official withdrawal from the class
On Campus /VirtualWithdrawal/Refund Policy for courses that are 3-9 sessions
Before the 2nd scheduled class
From the 2nd scheduled class to the ¾ point from the class start date
After the 3/4 point from the class start date
SLATE/OntarioLearn Withdrawal / Refund Policy For Courses That Are Less Than 8 Weeks
On or up to 7 days from the class start date
On or up to the 1/4 point from the start date
After the 1/4 point and up to the 3/4 point from the start date
After the 3/4 point from the start date
Grade earned will show on your transcript. Withdrawal not accepted
SLATE/OntarioLearn Withdrawal / Refund Policy For Courses That Are 8 Weeks Or More
On or up to 14 days from the class start date
Between 15 to 69 days from the class start date
On or after 70 days from the class start date
Grade earned will show on your transcript.
Blended Course Withdrawal Policy for courses that are less than 7 weeks
24 hours before the class start date
On the start date or up to the ½ point from the class start date
After the ½ point from the class start date
Blended Course Withdrawal Policy for courses that are 7 weeks or more
15 days and up to the ¾ point from the course start date
After the ¾ point of the class start date
Grade earned will show on your transcript
Refund cheques are issued for cash, money order and debit card payments. Credit cards payments will be refunded to the credit card. Please allow four to six weeks for refund processing.
Please note, special refund policies applicable to certain programs are shown in the program or course information. In many cases, the withdrawal charge is higher and more notice is required.
If you are hospitalized or unable to finish the course due to medical reasons, you can submit medical documentation*, along with your written notice, to the Office of the Registrar and be evaluated for a partial refund. Under these circumstances, academic reference will be removed from your transcript.
*Medical reasons or conditions for withdrawal must be documented by a medical professional. The documentation must receive final approval from Sheridan College. The application for a medical withdrawal must be received by Sheridan College within 5 days from the occurrence of the medical condition that prevented you from finishing the course. You must also state that it has not been possible for you to go to work in the claim period, and be prepared to submit verification documentation to that effect, if considered necessary.
Course Cancellations and Full Courses
If Sheridan cancels your course, you can transfer to another course or receive a full refund. Either way, you’ll be contacted by phone or email to make sure you know the course has been cancelled and to discuss your options.
Courses marked 'Full' do not have wait lists so register early to avoid disappointment.